Hilton Montreal/Laval

Appreciate having private floors for non-group patrons. All staff very friendly. Our room was very clean. What we used of the facilities was nice, in house restaurant was actually fairly priced and good quality. Appreciate the availability of bathrooms in the lobby. The physical location of the hotel is a bit awkward, but is within walking distance of no shortage of places to eat and shop. Laval/Montreal transit made getting around super easy, without having to deal with the headache of driving in heavy traffic or finding parking.

It was very clean and the bed was VERY comfy! I was in town for surgery and the clinic was only a 5 minute drive away. The staff was amazing, very accommodating. They brought in a shower chair for me after surgery, and the shower had plenty of room for it. They were very kind after surgery,asking after me and if I needed anything.

The hotel and the staff are very nice. The Rooms are clean and we'll maintain so is the pool. TV system works very well. All together, great value for money.

Good hotel in proximity to highway, amazing restaurants and CF Carrefour. Room wasn’t spectacular and carpet wasn’t spotless but overall felt clean. amenities were lacking and it was frustrating to see we booked a room for 4 and found towels for 3 and coffee pack for 1. Asking front desk for anything os a waste of time, they won’t get anything done. Worse, actually, they’ll tell you to find the housekeeper on the floor and get the missing towels or amenities yourself. And asking the housekeeper directly for another cup for coffee and more coffee got us exactly, you guessed it, only the extra cup of coffee. And furthermore when we stepped out of the room once again the following morning to ask the housekeeper for another coffee package, she literally acted like we bothered her and handed us over the coffee pack with the most irritated look. Excruciating to think of all this as Hilton standards, but as it happens Canada ranks particularly low on my lodging and service expectations compared to Europe or the US for that matter. Everything here felt overpriced (including the $5.99 water bottle they left in the room!). So to sum up, calibrate your expectations and you will definitely enjoy your stay. Expect to pay double what you would in Europe or the US for the same standards but receive no more than 70% of what you should.

Liked that the hotel rooms were decent sized, and we had a card to separate the people with breakfast and no breakfast.